Support Services Division

upport Service's primary functional responsibilities are the School Resource Officer Program, School Crossing Guard Program, Community Relations, Press Information Officer, Animal Control, Police Chaplain Program, Police Matrons, Police Department Tours, Fleet Management, Language Interpreters, Building Maintenance, Holding Facility Management, Uniform and Equipment Administration, Department Inventory, Grant Management, Culture of Integrity Program, Controlled Deer Bow Hunt, CALEA Accreditation, Emergency Management Liaison, Major Event Planning, Fees and Licensing, Records, Human Resources, Internship Program, Training, and Property/Evidence.

Support Services Commander


  1. Police Department

    Physical Address
    3740 86th Street
    Urbandale, IA 50322


    EMAIL
    NOTE: This email is not monitored 24/7.  To report an issue or speak with an officer, call 515-222-3321.

    For Emergencies Dial:
    911

    24-hr Non-Emergency Dispatch:
    515-222-3321

    Administration and Records 
    Monday - Friday 8am - 5pm:
    515-278-3938