Community Relations Officer

The Urbandale Police Department use various available resources to prevent crime, be involved with the community, and enhance public relations.  The Community Relations Officer(s) assist in developing, organizing, and implementing community involvement activities and crime prevention programs targeted at reducing the opportunity for crime to occur. 

The Community Relations Officer works to establish liaisons within existing community organizations as well as assisting in establishing new community groups as needed.  

The Urbandale Police Department currently has two sworn officers assigned to community relations, Officer Michael Ploeger and Officer Holly Pickett.

Both officers offer educational presentations to the community on a variety of topics; plan, coordinate and host community events including National Night Out and Trunk-or-Treat; communicate with the public through the use of various social media platforms; and instruct educational programs for all both adults and youth including Citizens Police Academy, Culture of Integrity and Safety City.

The Community Relations Team Motto: OURS "Our Unity Represents Strength" 

Officer Michael Ploeger

Officer Ploeger joined the Urbandale Police Department in 2015. He currently serves as a Community Relations Officer is a member of Honor Guard and the Suburban Emergency Response Team (SWAT) as well as an Firearms Instructor. Officer Ploeger is a member of the Iowa Air National Guard and has served in the United States Armed Forces for a total of 11 years. Officer Ploeger is a Iowa State University Graduate and an avid football fan.  In his time he enjoys spending time with his wife and two children, hunting and participating in triathlons. 

Officer Holly Pickett

Officer Pickett started her law enforcement career in northeast Iowa and became a certified officer in 2007. She began serving the Urbandale community in 2010 where she has been assigned to the Patrol and Support Services Divisions.  She has acted as a Tobacco and Alcohol Compliance Officer, Field Training Officer and Domestic Violence Instructor and Technical Accident Investigator.  Officer Pickett currently serves as one of the department’s Community Relations Officers, is assigned to the Honor Guard and is a R.A.D. Instructor.  Officer Pickett’s favorite part of her current role is teaching Culture Of Integrity to the sixth grade students of Urbandale.  In her free time Officer Pickett enjoys fishing, camping, baking and watching her favorite MLB team, the Chicago Cubs.