Support Services Sergeants

Underwood 2017_1a

Sergeant Chad Underwood


has been employed with the Urbandale Police Department since 2003. He started his law enforcement career in 2001 and served two (2) years with the St. Louis Airport Police Department, St. Louis, MO.

Sgt. Underwood is currently assigned as the Support Service Division Sergeant. He has served as a Sergeant in the Patrol Division prior to his current appointment. Prior to his promotion to Sergeant, he worked as a detective in the Investigation Division for the department. As a detective, he served as a Property Crimes and Crimes Against Person detective. He has also served as a Defensive Tactics Instructor, Rape Aggression Defense Instructor (RADD), Field Training Officer, a S.W.A.T/Suburban Emergency Response Team Member and a Domestic Violence Instructor.

Sgt Underwood has served as the President of the Iowa Crime Prevention Association and as a Board Member for the Iowa Department of Public Health Domestic Violence Death Review Team. Sgt. Underwood is a Contract Instructor for the Federal Law Enforcement Training Center (FLETC) specializing in teaching Domestic Violence Investigation.

Sgt. Underwood is a graduate of the University of Central Missouri with a Master's Degree in Administration of Justice.

Sgt. Underwood has been selected to attend the Federal Bureau of Investigations National Academy, class #273, in July of 2018.

Gausman 2017_1a

Training Sergeant Matt Gausman

has been employed with the Urbandale Police Department since 1991. He was promoted in 2011 and worked in the Patrol Division until August 2014, when he was assigned to the Criminal Investigation Division. In May 2018 Sergeant Gausman was transferred to the Patrol Division.  In July 2020 he was transferred to the Support Services Division as the departments Training Sergeant.

Sergeant Gausman has served the department as a Patrolman, Criminal Investigator, Traffic Accident Investigator, and Field Training Officer. He has several years of experience as a S.W.A.T team member/leader, Firearms Instructor, Defensive Tactics Instructor and several other instructor positions within the department. He served as the department’s K9 Officer before being promoted.

Sergeant Gausman formally supervised the department’s Field Training Officer Program (FTO), Reserve Officer Program, the K-9 Unit, and he currently commands the department’s Honor Guard Unit.