If you have a pet that was licensed in a prior year, start the online licensing process by entering your 'person number', which can be found on your renewal letter from the Urbandale Police Department. If you don't have your person number handy, you can use your email and password if you are a returning user. If not, then please contact the Urbandale Police Department as 515-278-3938.
If you are a new pet owner to WestPet and Urbandale, please click on 'create new customer account'.
Once logged in:
Update your information and your animal's information:
Update any 'my info' by clicking 'update my info'.
Click 'edit' in the 'my animals' box to edit your animals information or to let WestPet know if your animal is deceased.
'Select' the animal you wish to license. This will show the licenses for your animal directly below the 'my animals' box.
If renewing, click 'renew now'. This will add the license to your 'products' cart above.
If you lost your animals license tag and want a new tag, please click the green 'add' button under 'available licenses for your animal' listed as 'replacement tag - Urbandale' for $4.00. This will then be added to your 'products' cart.
To license another animal, either select that animal in the 'my animals' box or click 'add animal' to add a new animal.
Once done, click the green 'products' cart and 'checkout' to complete your license by enter your animal(s) rabies vaccination information. Then click 'checkout' for payment.