WestPet provides animal control services in the cities of Urbandale, Clive and West Des Moines. Animal Control Officers respond to calls for service that include dogs and cats at large, wildlife issues, excessively barking dogs, and health and welfare of domestic animal checks. WestPet Officers are typically on duty from 8:00 AM to 8:00 PM.
2021 Licenses are now being sold.
License by mail - please download, complete, print and mail the license application. Mail to: Pet License, Urbandale Police Department 3740 86th Street, Urbandale, IA 50322
Urbandale requires any dog or cat over the age of 6 months to be licensed. Licenses renew each January 1st and can be renewed from January 1st to April 30th each year without a late fee. After May 1st a $25 late fee is applied to each license.
New pets can receive a license any time without a penalty, if applied for within 30 days of adoption.
If you need immediate help with a license, please contact the Urbandale Police Department at 515-278-3938.
Strays - Animals At Large
It is unlawful for any owner to allow dogs, cats or any other animals to run at large in the City of Urbandale. To report an animal at large, please contact Westcom Dispatch at 515-222-3321 and they will dispatch a WestPet animal control officer.
If your pet was picked up by WestPet, please contact Furry Friends Refuge at 515-371-5586. WestPet partners with Furry Friends Refuge to house and care for animals picked up by its animal control officers.