Welcome to the Urbandale Police Department

On behalf of the employees of the Urbandale Police Department and the City of Urbandale, welcome to our website. The site will provide you with information about our department and our efforts to enhance public safety and maintain the quality of life for our community. Our dedicated staff of sworn and civilian employees strive to meet our core value of "Service built on Integrity."

We are proud to be a CALEA (Commission on Accreditation for Law Enforcement Agencies) accredited agency ensuring our personnel adhere to the best practices in law enforcement. We are a responsive community oriented police department where safety, community relations, and customer service are top priorities.

Please explore the site and learn how we stand ready to serve our community.

Rob Johansen
Chief of Police

Chief of Police

Chief Rob Johansen started his law enforcement career in 1992 attending the Iowa Law Enforcement Academy while working for the Carroll Police Department. In 1993, Chief Johansen joined the Urbandale Police Department and has served as a patrol officer, detective, sergeant and captain.

Chief Johansen has supervised in the Patrol Division, Staff Services Division and with the Mid Iowa Narcotics Enforcement Task Force for several years. He has also served on the SWAT Emergency Response Team as an operator and as a sniper / marksman. He is a recipient of the department's Medal of Valor.

Chief Johansen holds a Bachelor of Science degree from the University of Nebraska at Omaha in Criminal Justice and a Master of Public Administration degree from Iowa State University. He is also a graduate of the 241st FBI National Academy.

  1. Chief Rob Johansen

    Rob Johansen

    Chief of Police

  2. Police Department

    Physical Address
    3740 86th Street
    Urbandale, IA 50322

    Phone: 515-222-3321
    Emergency: 911

    Office Hours
    Phone: 515-278-3938

    Hours (Except Holidays)
    Monday - Friday
    8 a.m. - 5 p.m.