Fingerprinting for the general public will resume on June 29th, 2020 under the following guidelines:
By appointment only. Call 515-331-6800 (option 4) to schedule.
Call 515-331-6800 (option 2) upon arrival to your appointment and wait in your vehicle or outside until being summoned to come inside.
Public & Employee will be required to wear an appropriate face mask (bring your own) during fingerprinting.
Temperature checks will be required prior to fingerprinting.
Schedule & Payments
This service is provided by the department on Tuesday and Thursday from 9 a.m. to 4 p.m. There is a $10 fee for each card. We accept cash, credit or debit card onlyfor payment. No personal checks are accepted.
The following guidelines for fingerprinting should be followed:
Must provide universally accepted photo ID (i.e.: state Driver’s License, State I.D., Military service I.D.)
Persons under age 18 shall be accompanied by an adult parent or guardian
Please do not fill in the fingerprint cards prior to your arrival. Fingerprints will be printed on the Federal Applicant fingerprint card FD-258.
All civilian fingerprinting will be performed digitally on a Motorola Livescan Printrak. Ink is no longer routinely used by the Urbandale PD.
If due to an inability to classify, there is no charge for a one-time reprinting.
For questions regarding this service contact the Urbandale Police Department at 515-331-6800.