Victim Resources The Urbandale Police Department has joined forces with many Crime Victim and Witness resources to provide direction, guidance and support to both victims and witnesses of crimes.
As a condition of the Urbandale Police Department’s pursuit of CALEA Accreditation, and in compliance with Iowa State Regulation 915.11, the Urbandale Police Department implemented the position of Victim/Witness Coordinator in July of 2011. The Victim/Witness Coordinator acts as a liaison between victims and witnesses of crimes, and the resources and entities available to them to assist with recovery and restoration processes that follow the criminal act.
Lisa Judge is the department's Crime Victim/Witness Coordinator and can be reached by email or by phone at 515-278-3926 or fax at 515-252-6078.
The Victim/Witness Coordinator is available to answer questions regarding available resources, and to guide victims and witnesses to the right entities to ensure that they receive the help and assistance they need. The resources available range from domestic violence advocates to identity theft experts, and the assistance provided is determined on a case-by-case basis.
For more information click on the agency name below. For emergencies dial 911.
The following programs/resources are offered thru the Iowa Office of the Attorney General's Office:
Crime Victim Compensation Program:
provides financial resources for victims of crime and helps victims with certain out of pocket costs that result from crime-related injuries
Victim Services Support Program:
administers state and federal funds to programs that offer advocacy and counseling to victims
Sexual Assault Examination Payment Program:
pays for medical exams that gather evidence of sex crimes and assure the physical health of the victim
Iowa VINE (Victim Information and Notification Everyday):
statewide automated system that provides victims of crimes with information and notification on the status and status changes of incarcerated offenders in Iowa prison and jail systems
Register for Iowa VINE:www.vinelink.com, or call 1-888-742-8463, TTY, 1-866-847-1298.
Identity Theft Passport Program: provides identity theft victims with an ID Passport that verifies a law enforcement report of identity theft. Victims of identity theft may use the ID Passport to corroborate that their identity has been stolen to creditors and law enforcement
Iowa Crisis Response Team: provides assistance to communities in times of crisis, when invited to assist by local officials