Victim Resources
The Urbandale Police Department has joined forces with many Crime Victim and Witness resources to provide direction, guidance and support to both victims and witnesses of crimes.

As a condition of the Urbandale Police Department’s pursuit of CALEA Accreditation, and in compliance with Iowa State Regulation 915.11, the Urbandale Police Department implemented the position of Victim/Witness Coordinator in July of 2011. The Victim/Witness Coordinator acts as a liaison between victims and witnesses of crimes, and the resources and entities available to them to assist with recovery and restoration processes that follow the criminal act.

Lisa Judge is the department's Crime Victim/Witness Coordinator and can be reached by email or by phone at 515-278-3926 or fax at 515-252-6078.

The Victim/Witness Coordinator is available to answer questions regarding available resources, and to guide victims and witnesses to the right entities to ensure that they receive the help and assistance they need. The resources available range from domestic violence advocates to identity theft experts, and the assistance provided is determined on a case-by-case basis.
 

For more information click on the agency name below. For emergencies dial 911.

Hotline Numbers:
Iowa DHS Child Abuse & Dependant Adult Abuse 24 Hour Hotline 800-362-2178
Iowa Sexual Assault Hotline 800-284-7821
Iowa Domestic Abuse Hotline 800-942-0333

Iowa Office of the Attorney General, Crime Victim Assistance Division
Lucas State Office Building
321 East 12th Street
Des Moines IA 50319
515-281-5044
800-373-5044

The following programs/resources are offered thru the Iowa Office of the Attorney General's Office:

Crime Victim Compensation Program:
provides financial resources for victims of crime and helps victims with certain out of pocket costs that result from crime-related injuries

Victim Services Support Program:
administers state and federal funds to programs that offer advocacy and counseling to victims

Sexual Assault Examination Payment Program:
pays for medical exams that gather evidence of sex crimes and assure the physical health of the victim

Iowa VINE (Victim Information and Notification Everyday):
statewide automated system that provides victims of crimes with information and notification on the status and status changes of incarcerated offenders in Iowa prison and jail systems

Register for Iowa VINE: www.vinelink.com, or call 1-888-742-8463, TTY, 1-866-847-1298.

Identity Theft Passport Program: provides identity theft victims with an ID Passport that verifies a law enforcement report of identity theft. Victims of identity theft may use the ID Passport to corroborate that their identity has been stolen to creditors and law enforcement

Iowa Crisis Response Team: provides assistance to communities in times of crisis, when invited to assist by local officials

Iowa Coalition Against Domestic Violence
515 28th Street, Suite 104
Des Moines, IA 50312
515-244-8028                    

Iowa Coalition Against Sexual Assault
515 28th Street, Suite 107
Des Moines, IA 50312
515-244-7424           

National Center for Victims of Crime