Human Resources

The City of Urbandale relies on highly skilled and talented individuals to provide quality city services.  Thank you for your interest in joining our team!

The City of Urbandale is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, sex, age, national origin, marital status, sexual orientation, disability or any protected status.  If you need accommodations during the selection process because of a disability, please notify the HR Director at (515) 278-3900 and we will provide appropriate accommodations.

Links for Applicants:

How to Apply:

Complete a City of Urbandale employment application online. You must submit all required materials by the closing date.

The City will only accept applications for current job openings and no resumes or applications will be kept on file. Applications and required materials as specified in the job announcement (i.e. supplements, references, transcripts, etc.) must be submitted, by the application deadline. You will receive email confirmation of your successful online application. If you do not receive email confirmation your application did not go through successfully and you will need to apply again. Please note, all candidate communication will be sent via email to the email address input during the application process. No communication or notices will be sent via mail.

Need Help?

Obtaining an Application:
Online: The online application system can be accessed through each job announcement.

Minimum Qualifications:
Your qualifications will be evaluated based on the information you provide on your application materials. 

Post Offer Requirements:
Job offers are made pending a driver’s license check, medical examination, alcohol/drug testing, and/or a polygraph/background investigation.  The City of Urbandale complies with the Immigration Reform and Control Act of 1986.  If offered a job, before starting work with the City, you will be required to present identification and work authorization papers.

For New Hires:

If you have accepted an offer of employment with the City of Urbandale, please print and complete the 2015 New Hire Payroll Packet:

Civil Service:

Civil Service provisions shall apply to full-time police officers and firefighters and to all full-time employees except:

  1. The City Clerk, Deputy City Clerk, City Attorney, Assistant Attorney, City Treasurer, Finance Director, Assessor, Auditor, professional or civil engineers, and health officer.

  2. The City Manager, Assistant City Manager, administrative assistants to the City Manager, and any department heads except Police and Fire Chiefs who are subject to sections 400.13 and 400.14, Code of Iowa.

  3. Secretary to the Mayor, City Manager or department heads.

  4. Employees of boards of trustees or commissions established pursuant to state law or city ordinances, including the clerk to the civil service commission.

  5. Employees whose positions are funded by state or federal grants or other temporary revenues, except positions which will be maintained for at least one year after expiration of the grants or temporary revenues.


Civil Service examinations shall be practical in character and shall relate to matters which fairly test the mental and physical ability of the applicant to discharge the duties of the position to which the applicant seeks appointment. A fair examination shall explore the competence of the applicant in the particular field of examination. (Iowa Code 400.8)

The Human Resources Department may prepare or select the examination, administer the examinations, hire persons with expertise to do so, and/or hire persons with expertise to consult in the preparation of such examination with the approval of the Commission.

Open-competitive examinations may be administered periodically as the needs of the City require and may include a written test, oral test (interview prior to the commission establishing a certified list), performance test, physical agility test, or other selection procedures as deemed appropriate by the Commission.

A candidate’s score in any examination shall be the combination of the scores on each competitive part of the examination. In some examinations failure of any part of the examination may be grounds for declaring such candidate as failing the entire examination or as disqualified for subsequent parts of the examination.

Efforts are made to score the examinations as quickly as possible in order to advise applicants of the results in a timely manner. A candidate shall have a right to receive his/her examination results. However, the staff of the Human Resources Department shall restrict access to examination materials to maintain test security.

Veterans Preference:
The veterans preference provides for five (5) percentage points to be added to the passing scores of eligible veterans. Eligible veterans are honorably discharged veterans from the military or naval forces of the United States in any war the United States has been engaged as described in section 400.10 of the Code of Iowa. In applying veterans preference points, five (5) percentage points will be added to the final or composite passing score. Five (5) percentage additional points shall be added to the score if the veteran has a service connected disability or is receiving compensation disability benefits or pension under laws administered by the Veterans Administration. (Iowa Code 400.10)

Veterans wishing to claim preference must submit Form DD 214 no later than the application deadline. Veterans claiming preference on the basis of disability must present official Veterans Administration documents verifying disability status.

Veterans preference is not applicable in the case of promotion or appointment to Chief of the Fire Department or Chief of the Police Department. (Iowa Code 400.10)

Documents & Information
City Code of Ordinances
Current Street and Roadway Projects
GovDeals - Surplus Asset Auction
Online Water Utility Accounts
2015 City Council Meeting Dates
Emerald Ash Borer Information
2015 Spring Cleanup
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