City of Urbandale - Employee Page

Welcome!

This page is provided as a source for information. It is a place to find information useful to you as an employee and to provide an avenue for greater electronic communication from the City to it's staff.

MEMO TO NON UNION EMPLOYEES REGARDING NON UNION COMPENSATION STUDY

Did you recently experience a family event?

Were you recently married or divorced? Did you have a child or adopt a child? Did you lose other group health coverage? Here are a few things you may need to consider updating within 30 days of a qualifying event:

Group Health Insurance – add or delete dependents or, if lost other coverage, enroll. (Email Jennifer for form)
Group Dental Insurance – add or delete dependents or, if lost other coverage, enroll. (Email Jennifer for form)
Life Insurance – Update beneficiaries (Email Jennifer for form)
Retirement (IPERS/411) – Update beneficiaries (Email Jennifer for form)
Emergency Contact Form – Update and return to HR
Home address, phone number – Update (Email Deb Mains)
Tax withholding – Update W-4s (Federal & State)
Flexible spending – make a change in your pre-tax contributions (Email Jennifer for form)

Benefit Representative Contact:

The city's dedicated benefits representative at Bernie Lowe & Associates is:

Jane Underwood
- Phone: 964-5502
- Email: junderwood@bernielowe.com
- Fax: 964-4139
Jane is committed to answering all questions about your benefits, providing assistance in processing or understanding claims, helping you find a provider, interpreting your benefits, making enrollment changes when you have a qualifying event and assisting with all other employee benefit issues.

Useful Forms & Documents:

**JUST ADDED!** FSA/HRA/HSA Cheat Sheet

Dental, Delta Dental of Iowa, 1-800-544-0718

New Website for Oral Health - Updated January 2011
Delta Dental Website
2010 Updates (PDF) - Non-covered services, Vision discounts, Online EOBs
Claim Form (PDF)
How to Find a Dentist (PDF)
Enrollment Form (PDF)

Employee and Family Resources, 244-6090

Managing in Tough Economic Times - A Guide for Manager - 2008 Edition (PDF)
Coping with Financial Uncertainty - A Guide for Employees - 2008 Edition (PDF)
Real Life Solutions Series (Yes, this is the series in your paychecks)

Flex Spending, Genesis Employee Benefits, 1-866-678-8322

List of Flexible Spending Eligible Expenses
Genesis Employee Benefits Website (Genesis is the flex plan administrator effective August 1, 2011)
Medical Flex Spending Reimbursement Form. Use this form for claims incurred after August 1 if you did not use your Genesis OneCard.
Dependent Care Flex Spending Reimbursement Form.
Q&A About FSA
Flexible Spending Account 2012 Basic Plan Document
Step by Step Instructions for Online Claim Filing

HRA, Genesis Employee Benefits, 1-866-678-8322

Genesis Employee Benefits Website
HRA Reimbursement Form. Use this form to request reimbursement for claims.
Q&A About HRA
Step by Step Instructions for Online Claim Filing

HSA, Genesis Employee Benefits, 1-866-678-8322

Genesis Employee Benefits Website
HSA Reimbursement Form. Use this form to request reimbursement for claims if you did not use your Genesis OneCard.
HSA Contribution Change Form. Use this form to change how much you contribute to your HSA.

Life Insurance, Sun Life, 800-247-6875