Do you have questions about your Medicare insurance or statements that you’ve received from your Medicare supplement or Part D provider? Call 515-278-3907 to schedule a personal appointment with an on-site SHIIP volunteer at the senior recreation center. This program is offered year-round for your convenience. SHIIP, the Senior Health Insurance Information Program is a service of the State of Iowa. SHIIP counselors are trained by the state and do not sell or promote any insurance companies, policies or agents. Urbandale Senior Recreation Center is a local sponsor for SHIIP in Polk County.